Eastwick Park Medical Practice

Eastwick Park Medical Practice 2015-09-20 Person 5 5 0

My husband was given an appointment at short notice. The receptionists were friendly and extremely helpful. One hears such tales of unfriendly receptionists in some practices who are really difficult to get past to actually see a doctor, but not here! The consultation was on time and the doctor listened intently and couldn't have been more helpful. We are very appreciative and full of praise.

Eastwick Park Medical Practice 2015-09-10 Person 5 5 0

This morning I visited the practice in the hope of getting an appointment. The lady receptionist immediately located my details and efficiently offered me an appointment with Dr Galloway for the afternoon which was gladly accepted. Dr Galloway listened attentively and then explained, in appropriate layman's language, his assessment of the situation. He recommended further actions which will be taken. Perhaps I attended at a tranquil time, but the prevailing atmosphere is of a well managed unit.

Eastwick Park Medical Practice 2015-08-27 Person 4 5 0

" I can understand why you feel..." With that my daughter relaxes, and the consultation with Dr Kotedia is short, useful and results in a sensible way forward. No fuss, no bother, we are understood and we know that the doctor will prescribe the right remedy for this ill. We have been patients at Eastwick Park for a decade (patients of Dr Barr). We are generally healthy so we're not there often (fingers crossed) but this treatment is absolutely typical of our experience. This partnership of doctors treats us as equals, our consultations are adult-to-adult, our treatment outcomes effective. Sounds simple doesn't it - real humans treating us with respect and using their far superior knowledge to heal us without patronising or excluding us from our own care decisions. ...and in case you're wondering, it's the whole team. The receptionists are efficient but not prying. There's always a smile and a readiness to help. We are treated with respect so, naturally, we return that respect. Fab job team...and thank you!

Eastwick Park Medical Practice 2015-08-12 Person 5 5 0

The patient is listened to by receptionists, practice nurses and doctors in this practice and treated with courtesy and care. The receptionists could give lessons to other GP Practice receptionists on how to treat patients.

Eastwick Park Medical Practice 2015-06-28 Person 4 5 0

Dr Dawson is lonely and gave my problems due consideration and I am confident in her solution.